We value the privacy of our customers and visitors. This Privacy Policy outlines the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.
1. Information We Collect
We may collect and process the following data about you:
Personal Data: This includes information you provide when you make a reservation, sign up for our newsletter, or contact us. Examples include your name, email address, phone number, and any other details you choose to provide.
Usage Data: We may automatically collect information about how you use our website, such as your IP address, browser type, the pages you visit, and the time and date of your visit.
Mobile / SMS Disclaimer: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By providing a telephone number and submitting the form you are consenting to be contacted by SMS text message (our message frequency may vary). Message & data rates may apply. Reply STOP to opt-out of further messaging. Reply HELP for more information.
2. How We Use Your Information
We use the information we collect:
To process reservations.
To send you our newsletter if you’ve opted in.
To respond to inquiries or feedback.
To improve our website and services.
For any other purpose with your consent.
3. Disclosure of Your Information
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
4. Cookies
Our website may use cookies to enhance user experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
5. Your Choices
You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your reservations or our ongoing business relations.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us.
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Messaging Terms & Conditions
RHG eClub | Riot Hospitality Group | 7525 E Camelback Rd Ste 100 Scottsdale AZ US 85251-3519
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Riot Hospitality Group for RHG eClub. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with RHG eClub. Riot Hospitality Group reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Riot Hospitality Group also reserves the right to change the short code or phone number where messages are sent.
Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
You can cancel any time by texting “STOP”. After you send the SMS message “STOP”, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Riot Hospitality Group again, just sign up as you did the first time and Riot Hospitality Group will start sending messages to you again.
Info
Text “HELP” at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at [email protected].
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at [email protected]. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our Privacy Policy.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes